AAMI Mission Statement

AAMI leads global collaboration in the development, management, and use of safe and effective health technology.

AAMI's Strategic Plan FY 2018–2020

View AAMI's Strategic Plan Overview

AAMI Staff Core Values

Commitment - To continually support the efforts of our members to improve patient care by advancing the safety and effectiveness of medical instrumentation

Communication - To share information openly and effectively

Diversity - To value the multi-faceted nature of our community

Integrity - To serve the AAMI community with superior ethical and professional standards

Teamwork - To foster a trusting and inclusive environment that respects each individual while encouraging collaborations

Service - To provide the highest level of quality in everything we do

AAMI Service Standards Covering All Member and Customer Interactions

Members and Customers have a right to expect that AAMI Staff will…

  • Work as a team to consistently exceed their expectations and to fulfill AAMI’s Mission.
  • Be courteous, respectful, honest, and professional at all times.
  • Take the time to listen, ask questions to clarify when necessary, and ensure that all questions/inquiries/issues regardless of path (phone, e-mail, etc.) have been fully addressed.
  • Operate under the assumption that each member/customer is a priority and provide timely, complete, and accurate information in response to inquiries and requests.
  • Work toward a reasonable and satisfactory solution when issues arise.   
  • Adhere to AAMI Staff Core Values.