AAMI Summer Learning Series: HTM Track

June 19 - July 15, 2020


The AAMI Summer Learning Series is your opportunity to gain insights from leading health technology, regulatory, and sterilization experts in an interactive virtual format. Each custom track connects you with the content most relevant to success in your role. Registration includes live streaming access and recordings of the sessions. Each webinar can earn you from one (1) to four (4) CEU's towards your ACI certification. Learn when—and where—you want this summer at an incredible value!

Registration Rates

–Includes all 6 sessions in the track!–




Session 1:

How Modern CMMS Technology Can Improve Your AEM Program

Friday, June 19, 2:00p.m-3:00 p.m. ET

Organizations looking to establish or improve their AEM program can gain insight into AEM best practices and how to implement them using with a modern CMMS system with automated risk scoring metrics. Learn how to apply the latest AEM processes to your CMS system, how AEM can benefit your organization, and how this modern CMMS has implemented the latest capabilities.

Expert Presenters and Panelists:
  • Matt Baretich, Baretich Engineering, Inc.
  • Blake Collins, Christiana Care
  • Heidi Horn, Nuvolo
  • Kyle Holetz, Nuvolo


Session 2:

Are You Listening? How to Improve Customer Service

Wednesday, June 24, 2:00 p.m-3:00 p.m. ET

This session will show participants the right questions to ask, how to ask them, and how often to ask them in order to do a comprehensive assessment of your service levels. Presenters will show samples of surveys, methods for engaging customers in the process, and improve results over time.

Expert Presenters and Panelists:
  • Alan Gresch, Accruent
  • Robert Bundick, ProHealth Care


Session 3:

A Roadmap to Clinical Communication

Friday, June 26, 2:00 p.m-3:00 p.m. ET

Hoag Memorial Hospital Presbyterian built a Clinical Communication Program from concept to current operation. The program’s goal was to enhance the exchange of clinical information between monitoring devices, clinical systems, ancillary departments, nurses, and providers within one integrated communication program. The outcome was to reduce potential technology and human points of failure, and optimize the routing of alarms, alerts, and messages to Hoag staff. Session attendees can consider how to use this road map to advance their own clinical communication program, whether part of a single community hospital or a large hospital system.

Expert Presenters and Panelists:
  • Rochelle Magness, Hoag Memorial Hospital Presbyterian
  • Michelle McNamara, Hoag Memorial Hospital Presbyterian
  • Robert Meninno, Hoag Memorial Hospital Presbyterian
  • Kimberly Straus, Hoag Memorial Hospital Presbyterian


Session 4:

Training Biomedical Engineering Students to Help Alleviate the Staffing Shortage

Wednesday, July 1, 2:00 p.m-3:00 p.m. ET

Given the shortage of biomedical equipment technicians and clinical engineers, a need exists to train new technology experts to enter the field of HTM. The more than 150 undergraduate biomedical engineering–accredited universities, with students looking for hands-on experience with medical devices and healthcare technology, represent an untapped market. With the right exposure, introduction, and training, these students could benefit HTM departments greatly. This session will discuss how Children's National Hospital collaborated with the Catholic University of America to add clinical engineering to the course list. Now, internships are being offered in the Washington, DC, area to provide hands-on experience in repairing and managing medical devices.

Expert Presenters and Panelists:
  • Jeff Hooper, Children's National Medical Center


Session 5:

No More ‘One and Done’: A New Approach to Training

Wednesday, July 8, 2:00 p.m-3:00 p.m. ET

As the demand for health technology continues to increase, deploying sustainable training solutions is critical to achieving clinical adoption. The traditional training model, which uses roving in-services and a “one-and-done” approach, is antiquated. In this session, attendees will learn to devise solutions that are customized, user group specific, and packaged as learner-guided “bundles” of education. The session also will explore how optimizing both process and technology enhancements can simultaneously quell the daily challenge of staff turnover and help maintain clinical competency.

Expert Presenters and Panelists:
  • Bonnie Matthews, COR Clinical Operations Renewal, LLC
  • Nicole Denham, COR Clinical Operations Renewal, LLC


Session 6:

Resilient Leadership: Helping Your Department Bounce Back from Difficulties

Wednesday, July 15, 2:00 p.m-3:00 p.m. ET

How does your HTM department deal with adversity? How do your leaders manage the tough times? Overcoming adversity is a fact of life, and HTM departments are no different. This session will explore how HTM leaders and staff can embrace resilience and overcome difficult times. Strategies for applying change and lifting people up will be discussed.

Expert Presenters and Panelists:
  • Donald Armstrong, Consultant
  • Adam Alkhato, Stanford Health Care