Main Stage Presenters

Jim KnightJim Knight

Business Culture Catalyst, former Hard Rock International Executive, and Author

Ernest N. Morial Convention Center

Saturday, June 13, 2020, 10:30 a.m.-12:00 p.m.

Jim Knight energizes with his rock 'n roll spirit and seasoned insights on developing leadership, transforming corporate cultures and amping up customer service to achieve exceptional and sustainable business results.

He is the catalyst that Fortune 500 companies turn to when they want to reinvent themselves or shake things up. Jim honed his revolutionary approach to strong leadership, organizational cultures and exceptional guest service over two decades as the senior director of training & development at Hard Rock International. Audiences gain an eye-opening perspective on all aspects of how to achieve rock-star organizational cultures, including key takeaways around practical leadership initiatives that can be immediately implemented.

Brad MontgomeryBrad Montgomery

Embrace Your Awesomeness: It's all About the People

Ernest N. Morial Convention Center

Sunday, June 14, 2020, 10:30 a.m.-12:00 p.m.

Knowing that our people are our most valuable asset isn’t enough. We need to fully understand how to empower and inspire them. Brad Montgomery will use humor, stories, music, and other tools to illustrate ways to improve our ability to meaningfully encourage others. Discover ways to achieving untapped productivity and accuracy while creating and sustaining positivity, optimism, and meaningfulness in others. Focusing on the people side of business not only improves the bottom line, it can be enormously satisfying, inspiring, and sometimes very funny. 

Upfront with The Joint Commission

Ernest N. Morial Convention Center

Monday, June 15, 2020, 10:30 a.m.-12:00 p.m.

Herman McKenzie
Herman A. McKenzie, MBA, CHSP

Timothy Markijohn
Timothy Markijohn, MBA/MHA, CHFM, CHE

Attendees will get a rare opportunity to meet face-to-face with leaders of the Joint Commission in this popular interactive general session. We’ve reserved the largest room in the convention center because attendees won’t want to miss this!
  • Learn the latest news from the Joint Commission that will affect you and your employer
  • Get your questions answered
  • Interact with your peers and learn from their experiences and best practices.

This year, we feature two top Joint Commission officials: Herman McKenzie, director of the Department of Engineering in the Standards Interpretation Group. In this role, Herman leads the team responsible in developing and interpreting the Life Safety and Environment of Care Standards. And also attending this year is Timothy Markijohn, Field Director for the Life Safety Code Surveyors. Tim oversees Life Safety Code surveyors that survey both domestic and international healthcare organizations to ensure standards and code compliance to promote improvement in healthcare quality and safety.