Ordering Information

Ordering Electronic Documents

All AAMI standards and technical information reports are available in PDF format. For immediate download, visit the AAMI Store. To order by phone, call 877-249-8226.

AAMI Membership

Join AAMI now and take advantage of substantial discounts on your order. Contact our Membership Department at 800-332-2264, ext. 1214 or via e-mail at membership@aami.org.

Backorders

You will be notified if a product is temporarily out of stock.

Federal Tax ID

AAMI’s Federal Tax Id #: 27-4379277

Shipping Fees

Do not add shipping fees to the following products/services:

  • Individual PDFs
  • AAMI Membership
  • eSubscription or Benchmarking (subscription)

Charge my UPS or FEDEX Account

We can use your UPS or FedEx account to ship your order at no additional charge. Rush Fee applies to all 2nd Day and Next Daydeliveries. Accounts must be valid. If shipping account is invalid,a penalty fee will be charged to your account.

Delivery—Domestic

Orders will be shipped by common carriers unless otherwise specified by purchaser. All orders are subject to credit review.

Expected delivery times are as follows:

  • Ground—7 to 10 business days
  • 2nd Day—2 to 3 business days
  • Next Day—1 to 2 business days

For 2nd and Next Day delivery options, please place orders before 2 pm ET.

Delivery—International

All orders shipped to an international address will be sent by common international carriers. Domestic Services (Ground, 2nd Day, Next Day) do not apply. Please order online or call for the shipping and handling fee.

Tax-Exempt Institutions

If you are a Virginia tax-exempt institution, please include your tax-exemption number with your order.

Site Licences

Would multiple colleagues benefit from access to AAMI resources? If so, consider an economical site license. For pricing, please call 800-332-2264 ext. 1239.

Pricing

All prices are in U.S. dollars and subject to change without notice.

Methods of Payment

AAMI accepts:

  • American Express
  • MasterCard
  • VISA
  • Check/Money Order
  • Purchase Order

Purchase Order Requirements

  • Purchase orders are accepted only via fax, mail, or e-mail of the scanned PO.
  • A catalog order form must accompany all purchase orders.
  • Purchase orders must clearly include:
    Bill to address
    Ship to address
    Name and address of recipient
    AAMI Member ID# (required for member discount items)
    Purchase order number
    Product code and quantity ordered
    Shipping costs
  • Digital items (PDFs) and subscriptions ordered via PO are not fulfilled until receipt of payment.
  • There are further requirements for large orders or anything shipping outside the U.S. ordered via a purchase order.

Return Policy

Any print publication listed in this catalog may be returned within 30 days of receipt for a refund or exchange. Once delivered, digital products are not eligible for a refund. Shipping fees are not refundable. Please insure your return package against loss in transit. Items must be returned along with our invoice and letter of explanation to:

AAMI Publications—Return
P.O. Box 0211
Annapolis Junction, MD 20701-0211

Questions?

To inquire about:

  • Tracking an order
  • Submitting a wire transfer payment
  • Obtaining a price quotation

Call AAMI Customer Service at 877-249-8226 or 240-646-7031 Monday–Friday from 8:30 am to 5 pm ET. Or, send us an e-mail at: customerservice@aami.org.