Usability testing of medical devices

Joely Gardner, PhD is an expert in usability testing of medical devices, software, and web-based applications. She has done usability testing and voice of customer research projects for companies such as Bespak Injectables in the UK, Mitchell Medical, Life Technologies, Quest Diagnostics Clinical Trials Division, and Cardinal Health. Dr. Gardner is experienced in the process of obtaining 510(k) clearance for medical devices. She is committed to the rigor required for the effective combination of quantitative and qualitative research methodologies and the use of appropriate statistical analyses to document safety and efficacy studies for the FDA. As a principal investigator, she is experienced at developing participant profiles and recruiting strategies, designing protocols, moderating test sessions, analyzing test data, and writing final reports for submission to the FDA.

Joely is a part-time faculty member at California State University at Fullerton in the Certificate Program for User Experience and Usability and has taught "Measuring Customer Satisfaction" in the Graduate Business Program at University of California San Diego (UCSD).