House of Quality / Quality Function Deployment: A Key Toolset for Design Control

Thursday, June 6, 2013 - 11:00 am –1:00 pm Eastern

The goal of this webinar is to demonstrate the value of the House of Quality (HOQ) and Quality Function Deployment (QFD) with a focus on meeting Design Control requirements.  A broad variety of industries apply HOQ/QFD methods to improve the quality of their new products and, at the same time, greatly reduce their development costs and time-to-market. The same can be especially true for FDA-regulated manufacturers who have to conform to Design Control requirements.

This webinar will give you an opportunity to hear directly from an industry expert on this important topic. It also provides a forum where you can ask questions and get answers. The presenter has over 20 years of experience helping a broad variety of firms establish quality systems. 

What are the HOQ and QFD?

Quality Function Deployment was developed in the 1960s by Japanese manufacturers to help new product developers. It provides a means to transform the voice of the customer into requirements, engineering characteristics, and appropriate test methods. In Design Control terms, it helps with Design Input, Design Output, Design Verification & Validation, and Design Transfer. It is also considered a key practice for Six Sigma (DFSS).

House of Quality applies a sequence of graphical tools to assist with QFD. These graphics look like simple houses. The first house is built by mapping customer needs into functional requirements. When the construction is complete, the requirements are prioritized. A cascade of houses is designed to foster cross-functional integration within an organization, especially between marketing, engineering, and manufacturing.

Program-At-A-Glance

Over the course of two hours, the program will:

Speaker

Who Should Attend?

This material will appeal to quality professionals, managers, and FDA staff. Instruction is targeted to professionals involved in meeting Design Control requirements such as: members of research and development teams, members of new product development teams, design and manufacturing engineers, quality engineers, regulatory affairs specialists, and members of the leadership team. It will also appeal to FDA staff interested in the application of best practices to support Design Control.

Webinar Fees

WEBINAR - Invite your staff and co-workers to listen in for one low price!

Please note: Your registration entitles you to one telephone connection and one computer connection at one physical location. You also have permission to make copies of the written materials for anyone else at your location who might be listening to the program with you. Any transmission, retransmission, or republishing of the audio or web portion of this program is strictly prohibited. International registrants may incur additional phone charges

WEBINAR CD - Includes pdf of handout materials and webinar recording on CD. Please note that the CD will be available three weeks after the program.

CANCELLATION:  Written requests for cancellation may be made to AAMI’s Customer Service Center until May 23, 2013.  Registrants will receive a full refund, minus a $50 cancellation fee.  No refunds will be provided after May 23, 2013.

Four Ways to Register

    1. Online - Register Online.
    2. Phone - +1-800-373-3174 or +1-240-646-7031 to order with a credit card.
    3. Fax - Select and download the registration form and fax to +1-240-396-5781.
    4. Mail - Select and download the registration form and mail with payment to:

      AAMI Webinar Registration
      PO Box 0211
      Annapolis Junction, MD 20701-0211

All registrations must be prepaid and in U.S. dollars.

Questions?

All registration questions, please contact AAMI's Customer Service Center at +1-800-373-3174. For content or format questions, please contact Jeanine Beisel at +1-703-253-8277.