CEMC

Clinical Engineering Management Committee Resources

Background Information

The Legacy of the CE and BMET: Safer Healthcare Technologies, Biomedical Instrumentation & Technology (BI&T), September/October 2006
A Year Later: Lessons Learned from Reengineering, BI&T, May/June 1998
New Forum for Clinical Engineering Issues, BI&T, May/June 1995

Customer Service

Open Mind, Open Ears: The Keys to Innovation, BI&T, May/June 2009
What You Need to Know About Managing Customer Dissatisfaction, BI&T, July/August 2006
Imaging Customer Surveys Point the Way to New Call Center, BI&T, November/December 2005

Equipment/Department Issues

Benchmarking That Matters: A Proposed New Direction for Clinical Engineering, BI&T, March/April 2011
Harnessing Hospital Purchasing Power to Design Safe Care Delivery, BI&T, July/August 2008
Improving Equipment Purchasing Decisions through Human Factors Engineering, BI&T, March/April 2008
Three Steps to an Equipment Planning Process That Works, BI&T, May/June 2006
Mapping Out the Ideal Clinical Engineering Department, BI&T, March/April 2006

IT Issues

The Growing Move Toward Clinical Systems Engineering, BI&T, Sepetember/October 2010
Selecting a Computerized Maintenance Management System, BI&T, July/August 2008
Biomedical Device Interfacing to Clinical Information Systems: A Primer, BI&T, May/June 2008
IT World Reference CD: A Biomed’s Guide, 2007
Implementation of a Homegrown Computerized Management System, BI&T, January/February 2005

Management Issues

Developing a Career Ladder, BI&T, November/December 2009
Creating the Complete Biomed, BI&T, July/August 2009
The Importance of Good Salesmanship, BI&T, March/April 2009
Managing Upward: Maximizing Effectiveness with Your Boss, BI&T, November/December 2008
Motivating Challenging Employees, BI&T, May/June 2008
The CE Management Guide: Lessons from the Field, 2007
The Ongoing Challenge: Catching and Keeping Quality Talent, BI&T, March/April 2005
Understanding Motivation and Employee Satisfaction, BI&T, July/August 2004
The Opportunistic Manager, BI&T, May/June 1999

Productivity

Organizing a Support Team for Optimal Performance, BI&T, January/February 2010
When Benchmarking Goes Bad...What Recourse Do CE Departments Have?, BI&T, September/October 2008
Measure for Measure: Developing Benchmarks for Clinical Engineering Activities, BI&T, July/August 2007
Benchmarking 101, BI&T, January/February 2006
Prioritizing Verification Checks and Preventive Maintenance, BI&T, July/August 2005
Five Steps to Improve Productivity, BI&T, November/December 2004