CEMC Resources
Background Information
- The Legacy of the CE and BMET: Safer Healthcare Technologies, Biomedical Instrumentation & Technology (BI&T), September/October 2006
- A Year Later: Lessons Learned from Reengineering, BI&T, May/June 1998
- New Forum for Clinical Engineering Issues, BI&T, May/June 1995
Customer Service
- Open Mind, Open Ears: The Keys to Innovation, BI&T, May/June 2009
- What You Need to Know About Managing Customer Dissatisfaction, BI&T, July/August 2006
- Imaging Customer Surveys Point the Way to New Call Center, BI&T, November/December 2005
Equipment/Department Issues
- Benchmarking That Matters: A Proposed New Direction for Clinical Engineering, BI&T, March/April 2011
- Harnessing Hospital Purchasing Power to Design Safe Care Delivery, BI&T, July/August 2008
- Improving Equipment Purchasing Decisions through Human Factors Engineering, BI&T, March/April 2008
- Three Steps to an Equipment Planning Process That Works, BI&T, May/June 2006
- Mapping Out the Ideal Clinical Engineering Department, BI&T, March/April 2006
IT Issues
- The Growing Move Toward Clinical Systems Engineering, BI&T, Sepetember/October 2010
- Selecting a Computerized Maintenance Management System, BI&T, July/August 2008
- Biomedical Device Interfacing to Clinical Information Systems: A Primer, BI&T, May/June 2008
- IT World Reference CD: A Biomed’s Guide, 2007
- Implementation of a Homegrown Computerized Management System, BI&T, January/February 2005
Management Issues
- Developing a Career Ladder, BI&T, November/December 2009
- Creating the Complete Biomed, BI&T, July/August 2009
- The Importance of Good Salesmanship, BI&T, March/April 2009
- Managing Upward: Maximizing Effectiveness with Your Boss, BI&T, November/December 2008
- Motivating Challenging Employees, BI&T, May/June 2008
- The CE Management Guide: Lessons from the Field, 2007
- The Ongoing Challenge: Catching and Keeping Quality Talent, BI&T, March/April 2005
- Understanding Motivation and Employee Satisfaction, BI&T, July/August 2004
- The Opportunistic Manager, BI&T, May/June 1999
Productivity
- Organizing a Support Team for Optimal Performance, BI&T, January/February 2010
- When Benchmarking Goes Bad...What Recourse Do CE Departments Have?, BI&T, September/October 2008
- Measure for Measure: Developing Benchmarks for Clinical Engineering Activities, BI&T, July/August 2007
- Benchmarking 101, BI&T, January/February 2006
- Prioritizing Verification Checks and Preventive Maintenance, BI&T, July/August 2005
- Five Steps to Improve Productivity, BI&T, November/December 2004