Benchmarking Solutions—HTM is easy to use to both enter and retrieve data, and analyze results. Here’s out it works:
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Hospitals and other healthcare facilities subscribe to the service annually, and are given their own “survey code” to ensure privacy. The code enables the hospital to access and respond to survey questions and review the results against aggregate benchmarking data based on surveys of other participating facilities.
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The online survey includes questions for clinical engineering (CE) departments to answer; and a subset of questions for individuals to whom the CE departments report, and one or more clinical staff who supervise direct patient care and regularly use clinical engineering services.
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After answering the questions in the survey, CE departments can then enter the analysis section of the tool to review results and assess how their facility compares to others.
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Subscribers can customize the benchmarking data, for example, to only show results from facilities within a particular region or a particular size. The tool can also categorize hospitals by attributes such as the number of beds or the type of facility, for example, a teaching hospital.
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Data in the analysis section is anonymous. Users won’t be able to see how individual hospitals perform, but can see how hospitals of a specific type perform as an entity.
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Benchmarking Solutions—HTM offers several options to view the results including straightforward survey detail and strength and weakness listings; or through a number of vivid, insightful charts such as a summary diagram, radar chart, gap analysis, and others.
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Hospitals can update their own data throughout the year and access the analysis portion as often as they would like over the course of a year. The constantly updated data enables users to track their own progress over time.